We take your privacy very seriously. Please read this privacy policy carefully to understand our practices regarding your personal information and how we will treat it.
It also explains your rights in relation to your personal data and how to contact us or supervisory authorities in the event you have a complaint.
The term "TAG" means TAG Consultancy, its successors, assigns and transferees, as well as its subsidiaries and its associated companies. References in this Privacy Policy to
“we”, “us” and “our” shall be construed as references to TAG Consultancy.
This privacy policy (together with our Terms and Conditions and any other documents referred to in it) describes how we will collect, store, and use personal information through our website at www.tag.gi (“Website”). This privacy policy also sets out your rights in relation to the personal information that we hold about you. When we use your personal data we are regulated under the General Data Protection Regulation (GDPR) which applies across the European Union (including in Gibraltar) and we are responsible as ‘controller’ of that personal data for the purposes of the GDPR. Our use of your personal data is subject to your instructions, the GDPR, other relevant Gibraltar and EU legislation and our professional duty of confidentiality.
By submitting your details through the Website and/or using any of the services that we may provide to you, you are agreeing to this policy and must read the entirety of it. By doing so, you are accepting and consenting to the practices described in this privacy policy. You must not submit your details to us or use our services unless you agree with all of the terms of this privacy policy.
About us
TAG is a group of companies registered in Gibraltar whose registered office is at Suite 8, Block 2, Watergardens, Gibraltar.
We will only process personal information in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).
If you have any questions in relation to this privacy policy or how we collect, use, or store your personal information, you can contact us by emailing info@tag.gi.
Which personal information will we collect?
We may collect and process any of the following information about you:
Information you give us. You may give us information about yourself by using the online forms provided on the Website or by corresponding with us by phone, e-mail, or otherwise. This includes, without limitation, information you provide when you sign up and register to use the Website, enter into a deal via the Website, ask a question via the Website, participate in discussion boards or other social media functions on the Website, and/or when you report a problem with the Website or our services. The information you give us may include:
- Your name, address and telephone number.
- Information to enable us to check and verify your identity, eg your date of birth or passport details.
- Electronic contact details, eg your email address and mobile phone number.
- Information relating to the matter in which you are seeking our advice or representation.
- Your financial details so far as relevant to your instructions, eg the source of your funds.
- Your business bank or building society account details and credit or debit card information.
This personal data is required to enable us to provide our service to you. If you do not provide personal data we ask for, it may delay or prevent us from providing services to you.
Information we collect about you. Each time you visit the Website, we may automatically collect any of the following information:
- Technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, browser plug-in types and versions, operating system, and platform;
- Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from our site (including date and time), length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We may also work closely with third parties (including, for example, business partners, suppliers of technical and payment processing services, advertising networks, analytics and search information providers, and credit reference agencies) and may receive information about you from them.
How will your personal information be stored and used?
We, or third-party data processors acting on our behalf, may collect, use, and store the personal information listed above for the following reasons:
- To provide you with the information and services that you request from us.
- Other processing necessary to comply with professional, legal and regulatory obligations that apply to our business, eg or rules issued by our professional regulators.
- Operational reasons, such as improving efficiency, training and quality control
- To allow you to access and use the Website and to register for an online account.
- To provide you with content that is tailored specifically to you.
- To enable you to make applications to become an investor.
- To verify your identity in order to prevent and detect money laundering and fraud.
- Statistical analysis to help us manage our practice, eg in relation to our financial performance, client base, work type or other efficiency measures.
- To carry out credit reference checks and other regulatory checks.
- To carry out statistical analysis and market research.
- For marketing, advertising, and promotional purposes.
- To notify you about changes to our services and to keep you informed about our fees and charges.
- With your consent only, to contact you (including by email or post) with information about our products and services that you request or that we feel will be of interest to you.
- With your consent only, to disclose your personal information to carefully selected third parties so that they might contact you (including by email or post) with information about products and services that may be of interest to you.
We may also collect details about you as a user of the Website for the purposes of preparing reports or compiling statistics. Such details will be anonymized, and you will not be identifiable from the data collected.
Who we share your personal data with
We routinely share personal data with:
- Professional advisers who we instruct on your behalf or refer you to, eg barristers, medical professionals, accountants, tax advisors or other experts.
- Our service providers and sub-contractors, including but not limited to card payment and direct debit payment processors, suppliers of technical and support services, and companies that assist us in carrying out identification and fraud checks.
- other third parties where necessary to carry out your instructions, eg your mortgage provider or the Land Registry in the case of a property transaction or Companies House.
- our group companies.
- external auditors, eg in relation to any accreditation or the audit of our accounts.
- our banks;
- external service suppliers, representatives and agents that we use to make our business more efficient;
- Credit reference agencies for the purpose of assessing your credit score, where this is a condition of us entering into a contract with you;
- Companies that assist us in our marketing, advertising, and promotional activities;
- Analytics and search engine providers that assist us in the improvement and optimization of our site; and
- Members of any marketing group we belong to.
We may also disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
- If TAG or substantially all of its assets are acquired by a third party, in which case personal information held by TAG will be one of the transferred assets;
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions or any other agreement; or
- To protect the rights, property, or safety of TAG, our customers, or other persons. This may include exchanging information with other organizations for the purposes of fraud protection and credit risk reduction.
Any third parties with whom we share your personal information are limited (by law and by contract) in their ability to use your personal information for any purpose other than to provide services for us. We will always ensure that any third parties with whom we share your personal information are subject to privacy and security obligations consistent with this privacy policy and applicable laws. We only allow our service providers to handle your personal data if we are satisfied they take appropriate measures to protect your personal data.
Save as expressly detailed above, we will never share, sell, or rent any of your personal information to any third party without your consent. Where you have given your consent for us to share your information but later change your mind, you should contact us by email (info@tag.gi).
Your rights
The GDPR gives you certain rights in relation to personal information held about you. You have the following rights, which you can exercise free of charge:
- Access. The right to be provided with a copy of your personal data.
- Rectification. The right to require us to correct any mistakes in your personal data.
- To be forgotten. The right to require us to delete your personal data—in certain situations.
- Restriction of processing. The right to require us to restrict processing of your personal data—in certain circumstances, eg if you contest the accuracy of the data.
- Data portability. The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations.
- To object. The right to object:
- at any time to your personal data being processed for direct marketing (including profiling);
- in certain other situations to our continued processing of your personal data, eg processing carried out for the purpose of our legitimate interests.
- Not to be subject to automated individual decision-making. The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly
affects you.
For further information on each of those rights, including the circumstances in which they apply, please contact us or see the guidance from the Gibraltar Regulatory Authority
If you would like to exercise any of those rights, please:
- email, call or write us; and
- let us have enough information to identify you (eg your full name, address and client or matter reference number);
- let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill); and
- let us know what right you want to exercise and the information to which your request relates.
How long your personal data will be kept
We will keep your personal data after we have finished advising or acting for you. We will do so for one of these reasons:
- to respond to any questions, complaints or claims made by you or on your behalf;
- to show that we treated you fairly;
- to keep records required by law.
We will not retain your data for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of data.
Transfers of personal information
The personal information that we collect from you may be transferred to and stored at a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA working for us, other membersnof our group, or third-party data processors. Such staff may be engaged in, among other things, the provision of our services to you, the processing of transactions, and/or the provision of support services. By providing us withnyour personal information, you acknowledge and consent to any such transfer, storage, and processing.
We will always take steps to ensure that such transfers comply with applicable privacy laws and we will take all reasonable precautions to ensure that your personal information is treated securely and in accordance with this privacy policy. However, you should be aware that countries outside the EEA may not offer the same level of protection for personal information as Gibraltar.
Security of Data
All information you provide to us is stored on our secure servers. Payment transactions may be undertaken by third-party service providers and will be encrypted using industry-standard SSL technology. Where we have given you (or where you have chosen) a password that enables you to access your online account, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We follow generally accepted industry standards to protect personal information both during transmission and once we receive it. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Retention of Personal Information
We will only retain your personal information for as long as is necessary for the purposes described in this privacy policy. We may also retain your personal information for a longer period of time if it is necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Third party websites
The Website may, from time to time, contain links to websites operated by third parties. Please note that this privacy policy only applies to the personal information that we collect through this Website and we cannot be responsible for personal information collected and stored by third parties. Third party websites have their own terms and conditions and privacy policies, and you should read these carefully before you submit any personal information to these websites. We do not accept any responsibility or liability for third party terms and conditions or policies.
Changes to Our Privacy Policy
We may update this privacy policy from time to time. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Contact
If you have any questions about this privacy policy or how we handle your personal information, please contact us at:
Suite 8, Block 2, Watergardens, Gibraltar
+350 22501252
info@tag.gi
