Following the recent developments surrounding COVID-19 (Coronavirus), our top priority remains the health and well-being of our colleagues, whilst ensuring that we are available to continue to deliver a high quality service to all our clients.
We have long been a supporter of agile working and have invested heavily in secure, cloud based technology. As a result, we do not expect day-to-day business to be impacted, but have implemented a range of measures to ensure an uninterrupted service:-
- We may be working from home, or remotely, but can always be contacted by telephone or email;
- We are limiting in-person meetings, but can always arrange video, conference calls or screen share via Skype, FaceTime, Zoom or Google meetings;
- When requested, please supply information promptly, for example, to process payroll, file VAT or statutory accounts, to avoid any delays;
- For certain clients, there may be operational issues in processing payments to suppliers or employees, therefore please ensure your client account is sufficiently and promptly funded when requested.
Moreover, the rapid spread of the COVID-19 is presenting unprecedented challenges for our clients. I have set up a specialist team to closely monitor all the unfolding developments and gather further details on loans, grants and subsidies to help you navigate your way through these circumstances.
I have below attached the Government of Gibraltar ‘Business Employee Assistance Terms (BEAT) Guidance Notes’, but for further, more detailed information, please email your usual Relationship Partner or contact person.
Should you have any queries please don’t hesitate to get in contact with myself or any of our team members.